Privacy Policy


Introductory Statement

Luxms Inc. takes privacy issues seriously and assumes certain relevant obligations to respect and protect personal data and information of its Customers. The following privacy policy is to provide you with our corporate framework concerning receiving, collecting, processing and storing your data.

Should you provide us with information and details for the purpose of subscribing for free to and/ or using the V2Chat Service, then you can be sure that we will treat and handle these details and data in precise accordance with this privacy policy.

This policy does not concern procedures and policies of any third parties which Luxms Inc. does not own or control.



We - Luxms Inc.

Customer - any individual and/ or entity that subscribes for free to and/or purchases the Service.

Service - V2Chat, a web-based VoIP click-to-call and click-to-chat solution, including a set of facilities defined by a certain pricing plan (such as configurable and customizable button for calling onsite, voice and video calls, text chat, as well as API and Design Studio for adjusting the Service).

Customer Information - personally identifiable information about Customer needed for subscribing for free to and purchasing the Service, and which is not available publicly otherwise:

  • Contact Person
  • Personal/ Company Name
  • Personal/ Corporate Address
  • Personal/ Corporate Website
  • Contact Phone Number
  • Contact E-mail
  • Payment details
  • Specification of the Service purchased
  • IP
  • Your SIP Information
  • Information about the V2Chat Service usage
  • Other account details


Information Collection and Use

Luxms Inc. collects personal information when a Customer visits our website and registers with us, makes inquiries about the V2Chat Service, subscribes for free to and purchases the V2Chat Service, and uses the V2Chat Service.

We do not give, share, sell, rent, loan, trade, lease or otherwise transfer and disseminate any personal information collected from our Customers visiting our web-site, subscribing for free to and purchasing the V2Chat Service, using the V2 Chat Service, and communicating with us otherwise to any third party outside Luxms Inc. network which network includes our trusted partners needed for the purpose of electronic payment.

Luxms, Inc. limits access to Customers' personal information to employees who reasonably need to come into contact with that information to provide Services to Customers or in order to perform their duties.

We do our best to protect personal information about you.

Luxms Inc. reserves the right to send its Customers certain communications relating to the V2Chat Service, such as service announcements and administrative messages that are considered part of Customers' Luxms Inc. account, without offering its Customers the opportunity to opt-out of receiving them.

We also reaffirm that we will feature or mention you, your quotes and feedback at our website or on any other promotional material, electronic or printed, upon receiving your explicit consent only.


Information Sharing and Disclosure

Luxms, Inc. does not rent, sell, or share personal information about its Customers with other people or nonaffiliated companies except to provide services Customer has requested, when Luxms Inc. has Customer's permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Luxms Inc. Service Terms, or as otherwise required by law.


Public Forums and Submissions

Luxms, Inc. makes a blog available to visitors of the Service website. Please remember that any information that is disclosed in these areas will become public information available and exercise caution when deciding to disclose your personal information.

We are pleased to hear from our visitors and welcome your comments regarding the Service. Still, any ideas, suggestions, drafts, concepts etc. relating to the improvement of the Service, new business models etc. (collectively, the Submissions), which are made without a specific request on our part, shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any Submissions.

Without limitation of the foregoing, we shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions or any other person or entity.


Public Forums and Submissions

Luxms, Inc. reserves the right to update this Privacy Policy.

We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your V2Chat.

However, minor changes may be made with no notification via e-mail, so we reserve the right to amend this Privacy Policy at our web-site only. Please check this page from time to time if you use the Service.